![]() ![]() This is true even if you have the same name for your 2.4 GHz and 5 GHz Wi-Fi networks. Your phone will also need to be connected to the 2.4 GHz Wi-Fi network. Kasa devices need to be connected to Wi-Fi networks that have 2.4 GHz signals. Even if different Wi-Fi networks are all on the same router or Internet Service Provider account, smart devices have to be on the same Wi-Fi network in order to communicate with each other. ![]() The first thing you want to do is make sure that your Kasa smart devices and your smartphone are both connected to the same Wi-Fi network. Smart devices can be a little picky about the Wi-Fi networks that they use. My BT HomeHub internet WiFi router in my garage Some users report that none of their Kasa devices appear connected after they open their Kasa app, instead showing an “Unreachable” error: Kasa devices have a reputation for connection problems with their app. Wi-fi based devices do have the downside of needing to use your Wi-Fi bandwidth and can create some connectivity problems of their own. They are often easy to set up and convenient for people who don’t want to be saddled with a variety of smart hubs. Smart devices that connect over Wi-Fi have some benefits and some trade-offs. However, the ever popular Wi-Fi still stands at the top of this list. Some common choices are ZigBee, Z-Wave, cellular data, and a few proprietary connection protocols here and there. You’ll find plenty of connection protocols when shopping for smart devices. This also means that Kasa connection bugs are under a bigger spotlight than ever before.īefore we take a look at how to fix connection problems with Kasa devices, we need to figure out how they connect. This means Kasa is becoming a popular choice for people who want an alternative to Amazon, Ring, Google, and Philips Hue. Their products are currently covering many of the same devices as offered by their brand-name competitors. Kasa also offers smart switches, smart plugs and power strips, and smart lighting. ![]() All of these devices use Wi-Fi as their main way of connecting. They also offer indoor and outdoor cameras. Kasa’s security cameras aim to offer an alternative to big name brands like Ring. Kasa offers a wide range of smart devices covering everything from security cameras to smart plugs. Kasa devices are made by the popular router brand TP-Link. Kasa is a newer brand on the smart device scene, but you might recognize their parent company. A Ring camera plugged into my TP-Link Kasa Smart Plug ![]()
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